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Warranty & Guarantee
Our Commitment
At Pinnacle Roofing, we are committed to providing our customers with not only exceptional roofing services but also peace of mind. Our warranty and guarantee policies are designed to ensure that you are fully satisfied with our work and to protect your investment in your property.
Limited Lifetime Warranty
- Coverage: Pinnacle Roofing offers a Limited Lifetime Warranty on all roofing materials used in the installation or repair of your roof. This warranty covers defects in manufacturing and materials for the lifetime of the product.
- Transferability: This warranty is transferable one time during its lifetime. This feature can be a selling point should you decide to sell your property.
Workmanship Guarantee
- Duration: Our Workmanship Guarantee covers you for 10 years from the date of installation or repair services.
- Scope: This guarantee covers any issues arising due to the quality of our workmanship. If a problem is due to our installation or repair work, we will resolve the issue at no extra cost to you.
Exclusions
Our Warranty and Guarantee do not cover:
- Damage resulting from natural disasters (e.g., hurricanes, tornadoes, earthquakes).
- Damages caused by acts of God, vandalism, or accidents.
- Normal wear and tear or aging of the roof.
- Any unauthorized repairs, alterations, or modifications done by parties other than Pinnacle Roofing.
Warranty Claims
Process:
Inspection
We will inspect the issue to determine if it falls under our warranty or guarantee coverage.
Resolution
If covered, we will schedule the necessary repairs or replacements as quickly as possible.
Regular Maintenance Reminder
To ensure the longevity of your roof and the validity of your warranty, we recommend regular maintenance checks. Neglecting regular maintenance can lead to issues that may not be covered under our warranty and guarantee.